In an interview with Business Insider, Overwatch Director, Jeff Kaplan talked about the future of the team-based, multiplayer, first-person shooter. In particular, a character who’s consistently ranking at the bottom of everyone’s lists: Symmetra.
“You know, Symmetra’s a really interesting hero to talk about. She’s one of our least-played heroes, [but] you have to read the stats with a little grain of salt there: She’s a hero who’s very situational and she actually gets played a fair bit, but she gets switched off of. What happens commonly is players will play her on defence on the first part of a point, and then when they have lost that point, then they will switch off of Symmetra. So, that definitely impacts her play time when you’re looking at the stats.”
According to Kaplan, he doesn’t see the lower play times and quick switchings as a sign of weakness, but as a symbol of frustration.
“Now, a character being that situational is not really desirable to us, so even though I can kind of justify why it happens, that doesn’t mean that I believe that it’s right.” He states, “So Symmetra is a hero who’s on our list right now to take a good look at and really investigate.”
At this point, he says there’re no specific plans for Symmetra or how they’ll power her up and we’ll have to wait until November to see her stronger form in action.
“She is a hero we’d like to make some changes to. I think those changes wouldn’t see the light of day until November, though, because we want to do a bunch of internal testing. It’s one thing when we do something [minor] — like, we have a change to Junkrat on the [Public Test Realm] where his Ultimate activates faster, but it’s a very incremental, safe change — whereas the type of changes we think need to happen to Symmetra require a lot more internal testing and discussion.”